We hope you’re enjoying using our site, but if you’ve got a question or an issue have a look at our frequently answered questions below. If you can’t find an answer, feel free to email us at hello@wirralonline.com

[vc_toggle title=”Why should I join Wirral Online?” open=”true” el_id=”1497181359013-1a4925fe-1981″]Joining Wirral Online as a member gives you access to a wide range of exclusive features. Exclusive features include a jobs board, user profiles – with the ability to add friends, and post updates. Wirral Online has some features similar to Facebook. Registered users can create and update their profiles, send private messages to one another, befriend and unfriend each other, form and join groups, participate in forum discussions, and more. We also run a photo group whereby users can submit their best photos with chance of winning a prize at the end of every month.[/vc_toggle][vc_toggle title=”How do I verify my account?” el_id=”1497181359061-6757d536-7077″]To verify, just click the link in the verification email we sent you after registration. If you cannot find the email, be sure to check your spam folder – or you can email us at hello@wirralonline.com [/vc_toggle][vc_toggle title=”I’ve forgotten my password, how do I reset it?” el_id=”1497181359117-f9fa093b-4e53″]Resetting your Wirral Online account password is easy! Just visit: wirralonline.com/#login – click on forgot password and follow the instructions to reset your password.[/vc_toggle][vc_toggle title=”Is Wirral Online secure? ” el_id=”1497181359180-6d76449c-f173″]We take security very seriously at Wirral Online. We rigorously review our security protocols on a regular basis to help keep our site as safe and secure as possible. We have implemented top level security plugins which prevent highly sophisticated attacks. We have added encryption where it’s needed, this means it may take a little while to login to our site. While no website can ever be 100% secure, we do our utmost to prevent malicious attacks and keep our users safe. Why doesn’t Wirral Online have a SSL certificate? We do not process any sensitive information through this site other than login passwords, user’s login passwords are already encrypted. We feel adding an SSL certificate at this time is not needed, we may add one in future. To help protect yourself against cyber criminals, we recommend using a different password for this site. We’d love to share more information with you about our security protocols, disaster recovery and security features, but to maintain our high level of security it’d be inappropriate to share this information.[/vc_toggle][vc_toggle title=”How can I write for you?” el_id=”1497181359233-abc6f457-6a77″]We reach tens of thousands of people per month and we want to offer you / our followers the chance to publish their own content on our site, whether you’re an aspiring journalist, photojournalist or just enjoy writing articles. CLICK HERE to submit your content.  We can get you press accreditation for events and conferences all over Merseyside.[/vc_toggle][vc_toggle title=”Where can I download the Wirral Online App?” el_id=”1497187195418-141454e8-131f”]We’re glad to see you’re interested in our app! Wirral Online’s app is still under development, we hope to launch it on both the iOS and Android app stores.   [/vc_toggle]